TERMS AND CONDITIONS OF USE


By using the website and purchasing items from the webstore, you agree to the following terms and conditions:

 

CONDITION OF THE PRODUCTS

All the items in the WST online store are second hand. They are in excellent condition and have practically no visible signs of usage. If some clearly visible exist, it is mentioned in the product description. All the items are more than ready to be your new pieces of wardrobe. All items are sold as is.

 

PAYMENT METHODS

You can pay with these credit cards: Visa, Mastercard, Discover, and American Express. You can also pay with PayPal account, or by bank transfer (tilisiirto).

 

PAYMENT SECURITY

We use PayPal's online payment solutions for processing card payments. With PayPal we can ensure you secure and worry-free payments, as PayPal is one of the safest payment platforms in the world.

 

ORDER PROCESS

The checkout process has five easy steps. If you have any questions regarding the process, please contact us at westartedthis@wst.fi.

 

ORDER CONFIRMATION

After your successful order you will receive an order confirmation by email. Please check that everything’s right. If not, please send us an email as quick as possible, and we'll fix it!

 

PRIVACY POLICY

We take your privacy very seriously, and value your personal information. We never give out any information regarding our customers to any third parties. When we are dealing with your personal information, safety and consideration are assured.

 

SHIPPING POLICY

Items are packed and dispatched within 3 business days of ordering. Itella Oy takes care of shipping, and the delivery times are 1 – 3 business days in Finland. For European countries the delivery times are 3 – 7 business days, and outside Europe it takes about 7 – 14 business days. 


SHIPPING FEES

Finland: 5€

Europe: 10€

North America: 25€

WST welcomes all international sales. If you wish to order outside the mentioned regions, please contact westartedthis@wst.fi.

 

RETURNS POLICY

Finland: We offer a 14-day cancellation right on all items. The 14-day cancellation period is calculated from the day after you receive your order. During the 14 days you can return your purchase, and get your money back. WST will take care of the shipping fee.

The EU: We offer a 7-day cancellation right on all items. The 7-day cancellation period begins on the day when you receive your purchase. We will refund you, but please notice that you'll have to pay the shipping fee yourself.

Notice that you cannot use the items you wish to return, only try them on.


RETURNING AN ORDER

First, you must send us an email at westartedthis@wst.fi, tell us that you have to return your order, and ask for a cancellation form. After this you will receive the cancellation form by email. Then you must fill in the form and send it back to us signed. When the form is received, it will be processed within five business days.

 

DAMAGED ITEMS / ISSUES WITH ORDER

If your order has been damaged, you receive the wrong product(s), or you have any problems with your received order, please send us an email immediately at westartedthis@wst.fi. Clearly explain us the situation, and let's work it out together.

/ / / / /

Tilaukseen liittyvässä ongelmatilanteessa ota yhteyttä westartedthis@wst.fi, niin selvitetään se yhdessä.

 

ANY QUESTIONS? 

Please contact us at westartedthis@wst.fi, and we'll reply to you as soon as possible.

 

All rights reserved. / Kaikki oikeudet pidätetään.

Content subject to change without notice.

Finnish and EU law will be applied to these terms and to any possible disputes.